For New Patients
Please call +65 6737 8233 or WhatsApp +65 9816 6148 to register with us before requesting for an appointment.
For Existing Patients
Please sign up for an account with your NRIC/FIN number and the same mobile number that you have used to register with us.
For New Overseas Patients
Please call or text us at WhatsApp +65 9816 6148 to register with us before requesting for an appointment.
How do I schedule a Tele-Medicine appointment
- Please call Halley Medical Aesthetics at +65 6737 8233 or WhatsApp +65 9816 6148, or send us a message to check for available appointment slots. Upon confirmation of your selected date and time, please open the eHealthAssist app on your mobile phone.
- Tap Find Clinic and search “Halley Medical Aesthetics”.
- Click on “Appointment Request” or “E-Queue”. Our receptionist will advise you on which button to select when you call or message us to schedule an appointment (see #1).
- Select the date, time, and assigned doctor as confirmed by our receptionist via phone call or text message. Please put down your treatment/concerns in the Remark section.
- Confirm your request.
- Your Tele-Medicine appointment is now scheduled!
- Open the eHealthAssist app around 15 mins before your scheduled appointment timing, and wait for the doctor to call you.
- Once the consultation is completed, click into eDocuments to check your payment amount on your e-invoice.
- Click on Payment to make your payment for consultation fees and medication (if any) via the in-app payment system. Local and overseas credit cards (Visa and MasterCard) are accepted.
- If the doctor has prescribed you medication, you can opt for self-collection at the clinic or delivery via courier. For local delivery, courier fees are S$25.00 (including GST). For overseas delivery, courier fees will be advised accordingly.
- Please open up the invoice or this webpage (https://www.halley.com.sg/telemed/) to find the QR code for payment. You can find your e-invoice in the app.
- Scan this QR code to make your payment via PayLah!, eNETS, NETSPay, and GrabPay.
- Once payment is completed, please take a screenshot of your payment confirmation and send it via WhatsApp to +65 9816 6148 for verification.